Frequently Asked Questions
Everything you need to know about creating a sustainable, beautiful home.
What makes Happi Planet products eco-friendly?
We prioritize sustainability by using responsibly sourced materials, biodegradable packaging, and non-toxic finishes in all our home goods to ensure a smaller carbon footprint.
How long does shipping take for furniture items?
Standard shipping for furniture and large decor typically takes 7-14 business days. Smaller accessories are usually delivered within 3-5 business days.
What is your return policy?
We offer a 30-day return window for most items in their original condition. Please note that custom-made pieces may have specific return restrictions.
Do you offer international shipping?
Currently, we ship to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
Are your cleaning products safe for pets and children?
Yes, our cleaning line is formulated with plant-based ingredients and is free from harsh chemicals, making them safe for use around your entire family.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.